Piece O Cake Blog

Logitech came through… who knew!

Posted on July 3, 2013 by Becky Goldsmith

Just a quick update. I took cissak's advice and called Logitech about the keyboard. The very nice fellow who answered my call took the information and then said they would send me a new one. How about that! So, while Best Buy is never getting another dime from me, I will remember that Logitech is just fine.

6 thoughts on “Logitech came through… who knew!”

Colleen on July 3, 2013 at 2:58 PM said:

I find addressing issues with the manufacture usally gets results. I once contacted a company about a malfunctioning labler I had had for a year and then sent me a new one free!

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cissak on July 3, 2013 at 6:21 PM said:

So happy for you. Have a wonderful 4th.

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diane on July 3, 2013 at 7:04 PM said:

I’m so glad it worked out for you, I’m just sorry you had to experience so much frustration first! Have a wonderful holiday!

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Janet on July 4, 2013 at 9:47 AM said:

I’m not surprised that Logitech came through. I, however, AM surprised at Best Buy’s behavior. Really customer un-friendly.

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Joyce Lytle on July 4, 2013 at 12:35 PM said:

I love a happy ending!

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Mary ann on July 7, 2013 at 10:15 AM said:

Yep, we often start with the manufacturer if have problems. They seem much more customer focused than any of the big box stores these days. Glad it worked it out!

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